Privacy Policy

1. Introduction

Teraquency Pty Ltd (“Teraquency”, “we”, “us”, or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and company details when you contact us or submit a form
• Technical information such as IP address, browser type, and operating system when you visit our website
• Usage data including pages visited, time spent on pages, and navigation patterns
• Any other information you voluntarily provide to us

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about our services, updates, and promotions
• Improve our website, services, and user experience
• Comply with legal obligations and protect our legitimate interests
• Analyse website usage to improve our content and offerings

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: