Australian-Owned · Hawthorn, VIC · ABN Registered

Melbourne businesses lose thousands to software that doesn't fit. We build the software that does.

Custom CRM, automation, and security solutions for SMBs that have outgrown off-the-shelf tools but aren't ready to hire a full tech team. 80+ projects delivered across Melbourne and regional Victoria.

Book a Free 30-Min Strategy Call See how we've helped businesses like yours

Eight ways we help Melbourne businesses grow

Every engagement starts with your problem, not our service list. We figure out what's costing you time and money, then build exactly what you need — nothing more.

AI Custom CRM

Stop paying for CRM features you'll never use.

We build CRM platforms around your actual sales process — not the other way around. AI handles lead scoring, follow-ups, and forecasting so your team focuses on closing.

AI lead scoring that learns from your pipeline
Automated follow-ups and personalised outreach
Real-time dashboards your whole team will actually check
Plugs into the tools you already use
Build your CRM
Proof

Clients save 15+ hours/week on manual CRM tasks

Boost Conversion Rates
AI identifies high-value leads so your team focuses where it matters
Save 15+ Hours/Week
Automate repetitive tasks like data entry, follow-ups, and reporting
Data-Driven Decisions
Real-time dashboards give you visibility across the entire sales pipeline
100% Tailored
Built around your processes — not a one-size-fits-all platform

Cybersecurity

The average Australian data breach costs $4.1M. Prevention costs a fraction.

Vulnerability assessments, 24/7 monitoring, and incident response built for Australian compliance requirements. We help you meet Essential Eight, ISO 27001, and PCI DSS without the enterprise price tag.

Penetration testing and vulnerability assessments
24/7 threat monitoring with rapid incident response
Essential Eight and ISO 27001 compliance
Cloud security hardening across AWS, Azure, and GCP
Secure your business
Proof

24/7 monitoring with under 15-minute response times

Proactive Defence
Identify and patch vulnerabilities before attackers exploit them
Regulatory Compliance
Meet Australian privacy laws, Essential Eight, and industry standards
Rapid Response
Minimise damage with 24/7 monitoring and expert incident handling
Peace of Mind
Focus on growth knowing your systems and data are protected

Digital Marketing

Melbourne is a competitive market. Your marketing should be smarter than your competitors'.

SEO, paid ads, email, and social — driven by data, not guesswork. We build full-funnel campaigns that turn local searches into paying customers and track every dollar back to revenue.

SEO and content strategy for local and national reach
Google Ads and Meta Ads with transparent ROAS reporting
Email automation that nurtures leads while you sleep
Conversion rate optimisation to get more from existing traffic
Grow your pipeline
Proof

Clients see measurable ROI within 90 days

Measurable ROI
Every dollar tracked — transparent reporting on what drives results
AI-Enhanced Targeting
Reach the right audience at the right time with intelligent automation
Full-Funnel Strategy
From awareness to conversion, we optimise every touchpoint
Local Expertise
Deep understanding of the Australian market and consumer behaviour

AI Automation

Your team is doing work a machine should be doing. Let's fix that.

From document processing and chatbots to predictive analytics — we build AI that handles the repetitive, expensive tasks so your team can focus on work that actually needs a human.

Intelligent document processing and data extraction
Custom chatbots and virtual assistants
Predictive analytics and demand forecasting
RPA integration with your existing systems
Automate your workflows
Proof

Clients cut operational costs by 40%+ on automated processes

Reduce Costs by 40%+
Automate manual processes and eliminate human error
Scale Without Hiring
AI handles growing workloads without growing headcount
Faster Decisions
Real-time AI insights enable rapid, data-backed decision making
Competitive Edge
Stay ahead with cutting-edge AI capabilities your competitors lack

Maintenance & Support

Your app launched. Now who's keeping it alive?

SLA-backed monitoring, bug fixes, security patches, and feature updates. We keep your software fast, secure, and current so one bad deploy doesn't become a business emergency.

Proactive monitoring with 99.9% uptime SLAs
Security patches and vulnerability fixes
Performance tuning and database optimisation
Feature enhancements as your business evolves
Keep your software healthy
Proof

99.9% uptime across all managed applications

99.9% Uptime
Proactive monitoring catches issues before they impact users
Reduced Tech Debt
Regular updates keep your codebase clean and maintainable
Security First
Continuous patching protects against emerging vulnerabilities
Cost Efficient
Ongoing maintenance is cheaper than emergency fixes and rebuilds

Cloud Solutions

Still running on a server under someone's desk? Time to move.

Cloud migration, multi-cloud architecture, and DevOps automation across AWS, Azure, and Google Cloud. We right-size your infrastructure so you stop overpaying and start scaling on demand.

Cloud migration strategy and zero-downtime execution
Infrastructure as Code with Terraform and CloudFormation
Docker, Kubernetes, and CI/CD pipeline setup
Cost optimisation — most clients cut cloud spend 20-30%
Modernise your infrastructure
Proof

Clients save 20-30% on cloud infrastructure costs

Elastic Scaling
Scale resources up or down instantly based on demand
Cut Infrastructure Costs
Pay only for what you use with optimised cloud spending
Zero-Downtime Deploys
Modern CI/CD pipelines ensure smooth, reliable releases
Enterprise Reliability
Multi-region, fault-tolerant architecture for maximum uptime

Web & Mobile Apps

If your website looks like it was built in 2018, your customers noticed.

Full-stack web and mobile development using React, Next.js, and Flutter. We build fast, responsive apps that work on every device and are designed around how your customers actually behave.

Responsive web apps built with React and Next.js
Cross-platform mobile apps with React Native and Flutter
E-commerce platforms with payment integrations
UI/UX design backed by real user research
Build your app
Proof

Agile delivery with fortnightly demos — no 6-month black boxes

User-Centric Design
Research-backed UX that delights users and drives engagement
Cross-Platform Reach
One codebase, every device — web, iOS, and Android
Future-Proof Tech
Built with modern frameworks that scale and evolve
Agile Delivery
Iterative development with regular demos and feedback loops

Data Analytics

You're sitting on data that could change your business. You just can't see it yet.

Data warehousing, ETL pipelines, and interactive dashboards that turn scattered spreadsheets into a single source of truth. We make your data useful — not just collected.

Data warehouse design and implementation
Power BI, Tableau, or custom dashboard builds
Predictive analytics and machine learning models
Customer segmentation and lifetime value analysis
Unlock your data
Proof

Teams go from monthly reports to real-time decision-making

Actionable Insights
Move from raw data to clear, decision-ready intelligence
Predict, Don't React
Forecast trends and customer behaviour before they happen
Single Source of Truth
Unified data warehouse eliminates silos and conflicting reports
Self-Service Analytics
Empower your team to explore data without waiting on IT

Not sure where to start?

Most Melbourne businesses we work with don't come to us with a spec sheet — they come with a problem. Book a free 30-minute call and we'll figure out the right solution together. No pressure, no jargon.

Book a Free 30-Min Strategy Call

Or email us at admin@teraquency.com — we reply within one business day.